If you do not want to do this on your own, please bring the computer (or ship it) to HP Authorized Service Center where the technicians will do this for you. How to replace the faulty HDD with new HDD or new SSD: please, find info and instruction in your computer's manual or watch YouTube videos examples. You can also consider installing SSD instead of HDD - this is strongly recommended as SSDs are way faster, more repliable and lighter. You can get it online or from PC retail store. There are variety of options - vendors you can choose from. Contact HP:Ģ) If your computer is with warranty period expired, you should replace the failing HDD - buy it on your own. They will work with you about the way to replace the faulty component. This is a clear indication HDD is failing.ġ) If your computer is still under warranty, please contact HP Support and inform them about the BIOS/UEFI hardware diagnostics. as the HP diagnostics says, it's recommended that you get a replacement to avoid data loss. There should be some error code for details to my knowledge but anyways.
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